Case Study • 29 June 2017
Hogbens Property Services
Hogbens, a leading Stockport property management firm, was having problems with its email, file system, and slow IT support responses.
Fabric provided a better solution that included expert setup and training.
Excellent service and knowledge
Hogbens’ email and IT infrastructure had been set up by another IT provider, but was not meeting their needs. “They hashed it up,” says Director James Hogben. “It also took ages for them to get back to us about problems, and to fix them.”
Hogbens decided to try Fabric, who provided a more reliable infrastructure with better support. “They reconfigured our files, set up Office 365, and even helped with our hardware and our website,” says James. “Fabric made everything easy.”
The power of Office 365, made easy
The Fabric solution included full setup of Microsoft Office 365, with data migration and synchronised email across all of Hogbens’ devices. Fabric is a Microsoft Gold Partner.
“Office 365 has amazing features like online collaboration with our business partners,” says James. “But there’s also a lot to learn, so the setup and training we received was really useful.”
“Now we can email anywhere, and everything is running smoothly – no more crashes!”
“Fabric’s service and knowledge are excellent. If we have a problem, we know we can just pick up the phone and get a plain-English answer. Life has been easier since Fabric came on board.”
James Hogben MRICS, Director