Office 365

Fabric 365

An all-inclusive IT subscription solution for your business. Everything you’ll need to support your day to day IT requirements.

 

Fabric has developed our Fabric 365 offering built on the Microsoft 365 Business licence, we ensure that we deliver this to Microsoft best practices and provide our award-winning support alongside.

At a glance

Don't settle for poor service

Too many technology companies offer poor IT systems with a low return on investment. This needed to change. We designed a complete IT solution based on a subscription model which includes everything a business will ever need and more.

Based on Microsoft 365

The Fabric 365 solution is built on Microsoft 365 business; we leverage the capabilities of Microsoft 365 and enhance them with Exclaimer Cloud Signature and Fabric’s Award Winning support. We also work with a market leading training provider to provide each user with an online training platform guiding them through Office 365, IT Security and Windows.

Benefits

  1. Always Up to Date

    Constantly up to date Windows operating system and Microsoft applications, Managed via Microsoft Intune our service desk are alerted to any non-compliant devices so we can quickly ensure your device is always running in top condition.

  2. Unlimited Support

    Raise as many tickets as you require to support the day-to-day running of your business. Our Service Desk responds to all support tickets within 1 hour and major incidents are dealt within 15 minutes. We hope you never have to call us but if you do we want you back up and running as quickly as possible.

  3. Cost Effective

    An all-inclusive solution at an affordable price point. Fabric 365 starts at £39.95 and includes licencing, support, compliance and protection services.

Microsoft 365

A complete, intelligent solution, including Office 365, Windows 10, and Enterprise Mobility + Security, that empowers everyone to be creative and work together, securely.

  • Windows Upgrades - Gone are the days of disk installation. For no extra charge, your Windows device will upgrade to the newest version as soon as it's released.
  • Office 365 Business Premium - The tried and trusted applications used to help run and grow billions of businesses across the globe. Microsoft Word, Excel, PowerPoint and OneNote. Plus much more including Sharepoint, OneDrive and our favourite collaboration app, Teams! The newest feature included in this plan is 'Microsoft Bookings', an appointment booking tool you can design to suit your business.
  • Device Management - Manage the security and settings on all devices across your organisation. Save time by auto-deploying apps to Windows 10 PC's. Protect business data and stay GDPR compliant by setting up policies across all devices from a single platform, Intune.
  • Advanced Security - All the anti-virus tools you'll ever need to safeguard your data, and more. Protection against sophisticated threats hidden in email attachments and links. Laptop stolen or lost? Wipe your devices of all company data remotely so there's no need to worry about a GDPR breach. Control who has access to what files by setting permissions and ensuring confidentiality.

Training

Increase your skills with on-demand access to ClipTraining. Improve productivity with 24/7 access to the learning portal where you can get the most out of your Microsoft 365 apps.

  • Huge library of resources including video's, lessons, quiz's and exams created by Microsoft experts and MVP's
  • Search function so you can find exactly what you need as quickly as possible
  • Manage your team by assigning training courses and viewing progress reports
  • Gamification provisions to motivate proactive learning
ClipTraining Screenshot with play button Watch this video for 60 seconds on Clip Training

Email Signature Management

Access to Exclaimer Cloud. An email signatures management service for organisations using Office 365.

  • Editor - Design and personalise your email signature to professionally finish all your business emails. You can start from scratch in an easy to use drag and drop editor or choose from a large selection of templates.
  • More is more - Make as many designs as you like! Save them in folders and activate any version at one time to support marketing campaigns and promote your achievements with award logo's
  • Personalised Info - Exclaimer cloud pulls information from your Office 365 user accounts. If you change your name or get a promotion then you'll only need to change the details in one place, Office 365!
  • Instant Updates - Amendments are instant and will be applied to ALL emails as soon as you activate. No need to walk around the office and apply it to each individual device.

IT Support

Our service desk team are here to help with your technical support. Between the hours of 8 am and 6 pm, Monday to Friday, email support@fabric-it.com or call 01625 443 110 to raise a ticket.

  • SLA - We provide a service level agreement to meet the timescales of our priority matrix.
  • Unlimited Support - As much IT support as you require for the day to day running of your business. We'll work remotely or come to your office for assistance.
  • Backup Monitoring - We ensure it's all going to plan so you don't have to.
  • Core Infrastructure Monitoring - We set up remote monitoring on your servers, switches, routers etc. so we can begin work and alert you straight away if an issue arises.
  • Dedicated Account Manager - We select an account manager who will get to know your business and recommend the latest technologies to increase productivity.
  • Monthly Account Meeting - Monthly catch-ups enable us to adapt your IT environment to suit your needs and requirements.

Statistics

May 2023

754

Tickets closed this month

11

Average support call response time

98

Client satisfaction

91

Same day fix

99

SLA met

Call us on 01625 443 110

We're a Microsoft Gold Partner and the Fabric team has optimised the effectiveness of Dynamics 365 for hundreds of businesses around the U.K. Let's talk about how we can make it work for you.