Dynamics 365

Microsoft Dynamics 365

Transform your business, align departments and optimise profit with Microsoft Dynamics. Integration is the key to gaining a single overview of all your activity in real-time. Only then can you make clear-eyed decisions and formulate smart plans based on intelligent insights.


It’s time for synergy to replace silos. Unleash the potential of cloud computing with Microsoft Dynamics 365.


Fabric IT provides Dynamics consultancy, support and implementation.

What is Microsoft Dynamics 365?

Dynamics 365 is Microsoft’s cloud-based enterprise software platform, created to bring your business functions closer together. Dynamics is more than just CRM software - it has the power to integrate customer relationship management (CRM), enterprise relationship planning (ERP), and helps you to manage your business end to end.

Dynamics includes a range of purpose-built apps that live in the cloud — all of which are accessible from anywhere. Each app has been created to manage a specific business department, function, or process. The apps perform perfectly well as individuals, but the real business benefits result from the way they work together. Each app can share data with another, providing a unified overview of your business.

To make the most of this potential, you need Dynamics 365 to be expertly implemented by a long-established Microsoft Gold partner. That’s us.

Microsoft Dynamics Finance screen shotMicrosoft Dynamics Operations screen shot

Microsoft Dynamics Capabilities

What Dynamics 365 can do for you

Is Dynamics 365 the best CRM for small business?

We believe so, but there’s much more besides the CRM functionality.

By applying oversight, intelligent analysis, and integration to your data, Dynamics supports and enhances your organisation in plenty of ways.

  • Optimise and streamline operations

    Dynamics uses artificial intelligence, machine learning, and predictive analytics.

  • Synchronise departments

    Open up existing silos, prevent new ones and ensure everyone is on the same page.

  • Improve customer experience

    Track sales performance and customer journeys at each interaction.

  • Generate and nurture leads

    Improve lead generation and nurturing through the sales pipeline.

  • Identify opportunities

    Use data insights to identify potential markets and areas to expand into.

  • Automate processes

    Reduce manual data entry, removing potential errors and free up resource.

  • Manage stock

    Improved supply chains and better tracking on stock inventory.

  • Manage capacity

    Understand and forecast high and low peak times, and manage resource accordingly.

  • Improve financial planning

    Detailed reports deliver transparency on expenditure.

  • Empower staff

    Empower your employees and managers with actionable insights and productivity tools.

For Marketing

Dynamics 365 for Marketing

Improve your sales and marketing results with Dynamics 365

Customer Service

Dynamics 365 for HR

Integrate recruitment, onboarding and people management with Dynamics 365.

Dynamics 365

Dynamics 365 Business Central

Integrated business management from Microsoft Business Central.


Dynamics 365 Sales

Sell more effectively and efficiently with Dynamics for Sales.

IT Consultancy

Dynamics 365 for Customer Service

Improve your customer service with Microsoft Dynamics 365 for Customer Service


Dynamics 365 for Field Service

Microsoft Dynamics 365 for Field Service helps you to manage your workforce out in the field efficiently


Dynamics 365 Supply Chain Management and Finance

Optimise for growth with a Microsoft Dynamics 365.

For Marketing

Dynamics 365 Clickdimensions

Clickdimensions is the perfect toolkit for any organisation running Microsoft Dynamics 365

How to implement Dynamics 365

  1. Initial meeting

    We will define your high-level requirements, discuss time frames, budget, and establish the key stakeholders.

  2. Requirement gathering workshop

    We involve the key stakeholders and allowing us to understand what each team member requires.

  3. Statement of work

    Once we’ve defined your requirements, we produce a costed statement of work, including a functional requirements document and user stories.

  4. Agile project delivery

    All our projects are delivered using the Agile methodology. This means we make small changes quickly, and let you see your system as we go.

Dynamics 365 pricing

The majority of Dynamics apps start from £15 per user, per month.

The cost of the whole solution will depend on which Dynamics applications you require and the size of your organisation. Plus the number and level of users. We assign Dynamics 365 licenses to a name — either a user or a device.

By embracing Microsoft Dynamics, we now have the ability to provide our clients with a level of data that they’ve never seen before. With so much information available to us we can share extremely granular reports that demonstrate a clear return on investment.

Hammond Reddie, Chief Technology Officer, The Miles Consultancy Ltd

We’d worked with an inferior system for over 15 years which meant we were forced to rely heavily on spreadsheets to access data for reporting. Within just one of month of implementation we decreased our reliance on spreadsheet usage by over 75 per cent.

Mark Belcher, Community Services Manager, Henshaws

Why choose Dynamics with Fabric?

The Fabric IT approach is the opposite of one-size-fits-all. We work with you to identify your cloud requirements, and help you select the right solution for your business. As a Microsoft Gold Partner, Fabric IT will bring unrivalled expertise to the task of building and implementing your Microsoft Dynamics 365 solution.

  • A dedicated account manager, providing a single point of contact at all times.
  • 24/7 monitoring, spotting potential problems before they become worse.
  • Scalable solutions that can grow with your business.
  • Minimising downtime through remote maintenance.

If your business is considering a combined CRM and ERP solution, it’s time to talk about Dynamics 365.


At Fabric IT, we welcome enquiries from companies of all types and sizes.


We are always happy to discuss your IT requirements, answer your questions, and provide expert advice. Contact us online now or call 01625 443 100.

Contact us for a Dynamics 365 demo or to find out more