Dynamics 365 is Microsoft’s cloud-based enterprise software platform, created to bring your business functions closer together. Dynamics is more than just CRM software - it has the power to integrate customer relationship management (CRM), enterprise relationship planning (ERP), and helps you to manage your business end to end.
Dynamics includes a range of purpose-built apps that live in the cloud — all of which are accessible from anywhere. Each app has been created to manage a specific business department, function, or process. The apps perform perfectly well as individuals, but the real business benefits result from the way they work together. Each app can share data with another, providing a unified overview of your business.
To make the most of this potential, you need Dynamics 365 to be expertly implemented by a long-established Microsoft Gold partner. That’s us.
Is Dynamics 365 the best CRM for small business?
We believe so, but there’s much more besides the CRM functionality.
By applying oversight, intelligent analysis, and integration to your data, Dynamics supports and enhances your organisation in plenty of ways.
Dynamics uses artificial intelligence, machine learning, and predictive analytics.
Open up existing silos, prevent new ones and ensure everyone is on the same page.
Track sales performance and customer journeys at each interaction.
Improve lead generation and nurturing through the sales pipeline.
Use data insights to identify potential markets and areas to expand into.
Reduce manual data entry, removing potential errors and free up resource.
Improved supply chains and better tracking on stock inventory.
Understand and forecast high and low peak times, and manage resource accordingly.
Detailed reports deliver transparency on expenditure.
Empower your employees and managers with actionable insights and productivity tools.
Run your business from anywhere with access to the cloud.
Fabric IT will create a combination of apps tailored to your business.
Cyber threats are more numerous and resourceful than ever before. Microsoft invests more than $1 billion a year in protecting product users and their data with advanced, multi-level security.
Use data to get a holistic view of performance across the business, and harness this to make more informed management decisions.
Allow employees to focus on core responsibilities without having to collate data or compile reports.
Dynamics grows and changes with your business.
Microsoft will automatically deliver new features and updates.
Dynamics in the cloud is a far more affordable option than investing in on-premises hardware and IT staff.
We will define your high-level requirements, discuss time frames, budget, and establish the key stakeholders.
We involve the key stakeholders and allowing us to understand what each team member requires.
Once we’ve defined your requirements, we produce a costed statement of work, including a functional requirements document and user stories.
All our projects are delivered using the Agile methodology. This means we make small changes quickly, and let you see your system as we go.
The majority of Dynamics apps start from £15 per user, per month.
The cost of the whole solution will depend on which Dynamics applications you require and the size of your organisation. Plus the number and level of users. We assign Dynamics 365 licenses to a name — either a user or a device.
Hammond Reddie, Chief Technology Officer, The Miles Consultancy Ltd
Mark Belcher, Community Services Manager, Henshaws
The Fabric IT approach is the opposite of one-size-fits-all. We work with you to identify your cloud requirements, and help you select the right solution for your business. As a Microsoft Gold Partner, Fabric IT will bring unrivalled expertise to the task of building and implementing your Microsoft Dynamics 365 solution.
If your business is considering a combined CRM and ERP solution, it’s time to talk about Dynamics 365.
At Fabric IT, we welcome enquiries from companies of all types and sizes.
We are always happy to discuss your IT requirements, answer your questions, and provide expert advice. Contact us online now or call 01625 443 100.