Customer Service

Microsoft Dynamics 365 for Customer Service

You need a proven system for improving your customer service. With help from Fabric, Microsoft® Dynamics 365 for Customer Service can create consistency and loyalty that earns customers for life. Customers are the core foundation of business growth – providing best in class service comes from integrating your business with the right software to handle it.

Win customers for life

Repeat business is key to your success. But in a competitive marketplace, customer loyalty can only be earned through consistent, helpful and agile service that meets increasingly high expectations. And your teams must be empowered to deliver it, with the right tools and information when they need it.

Fabric can deploy and support an optimised Dynamics 365 for Customer Service solution, fully configured to meet your goals.

  • Give staff superpowers - Your staff can see all the information they need to give better service – like customer histories, preferences and feedback – in single app customised for their role.
  • Adapt faster - Dynamics 365’s cloud environment had built-in digital intelligence, to help your respond fast to customer and market changes. With Fabric, you’re up and running in no time.
  • Knowledge for everyone - Give your staff and customers the answers they need immediately, with your own searchable knowledge base. Everything is accessible via a single user interface.
  • More Clients? No Problem - By integrating a system that was built for growth, you don't have to worry about the difficulty of dealing with large numbers. Dynamics 365 was made for businesses of any size.

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Call us on 01625 443 110

We're a Microsoft Gold Partner and the Fabric team has optimised the effectiveness of Dynamics 365 for hundreds of businesses around the U.K. Let's talk about how we can make it work for you.