Customer Service

Microsoft Dynamics 365 for Field Service

Work more efficiently in the field

Expertly implemented by Fabric, Microsoft Dynamics 365 for Field Service helps you to manage your workforce out in the field efficiently, enhancing customer satisfaction and productivity.

Keep your workforce organised

When running your business and servicing customers depends on people travelling and working remotely, Dynamics 365 provides the team with 360 information at any location. It can also help you to provide reliable service, manage resources and inventory effectively, troubleshoot more responsively and keep customers informed and happy. Enable field workers to pass on sales opportunities too.

Talk to Fabric and we’ll ensure that your Dynamic 365 is optimally configured to the precise demands of your business.

  • Everyone connected everywhere - Enabling you to solve problems speedily and proactively, despatch technicians only when necessary, synchronise ordering and inventory to reduce wastage too.
  • Happier customers - When customers experience superior service and feel that they are fully informed at every stage, they are much more likely to stay loyal and recommend you to family and friends.
  • Work more profitably - Schedules, inventory and ordering are optimised. Everyone’s connected with everyone and problems are fixed first time. Result: you can maximise productivity and profitability.
  • A platform to grow – Dynamics 365 is tailored specifically to your business needs, there’s also the option to “scale up” and change on the fly to assist your growth plans.

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Call us on 01625 443110

We're a Microsoft Gold Partner and the Fabric team has optimised the effectiveness of Dynamics 365 for hundreds of businesses around the U.K. Let's talk about how we can make it work for you.