Fabric IT have been helping businesses across the UK with all their Microsoft Dynamics implementations and IT support for over…
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When you are upgrading to a customer relationship management IT solution for your business, the first problem is choosing from the many alternative CRMs. At Fabric we are Microsoft Gold Partners and it will come as no surprise that we thoroughly recommend Microsoft Dynamics 365 as the answer for every type and size of business. Nevertheless we are aware that a case can be made for many of the other solutions, including Odoo. So how would you do with Odoo, in comparison with Dynamics 365?
Odoo is an open source customer relationship management (CRM) and enterprise resource management planning (ERP) software widely adopted by businesses of all types and sizes throughout the world - from start-ups with a single user to 300,000 plus users. "Open source" means that programming, support and services are provided by a global community with around 1500 active members in over 100 countries. The Odoo website says that the software has 3.7 million users around the world. It is an app-based software with a core offering of 30 main applications and around 1600 other apps, developed by members of the Odoo community. Odoo claims that apps can be easily added as the company using it grows and its CRM requirements change.
If you Google comparison tables for Odoo and Dynamics 365, you'll see that they have very similar features and functionalities. The open source nature of Odoo has an upside - lots and lots of apps - and a downside - a lack of consistency and co-ordination between them. Some apps are free, for example and others can be expensive to purchase and maintain.
The most significant difference is that with Dynamics 365 you have the support of the world's leading software company. It integrates naturally and seamlessly with Microsoft Office applications for example, especially Excel and Outlook, promoting productivity.
And when you work with Fabric, you also have our expertise and experience to make sure your CRM solution is tailored to your precise needs - and implemented with optimum efficiency.
Ready to find the right CRM solution for tyour business? Talk to the Fabric team today.