Customer Service

Microsoft Dynamics 365 vs Odoo

When you are upgrading to a customer relationship management IT solution for your business, the first problem is choosing from the many alternative CRMs. At Fabric we are Microsoft Gold Partners and it will come as no surprise that we thoroughly recommend Microsoft Dynamics 365 as the answer for every type and size of business. Nevertheless we are aware that a case can be made for many of the other solutions, including Odoo. So how would you do with Odoo, in comparison with Dynamics 365?

Why we don't do Odoo

If you Google comparison tables for Odoo and Dynamics 365, you'll see that they have very similar features and functionalities. The open source nature of Odoo has an upside - lots and lots of apps - and a downside - a lack of consistency and co-ordination between them. Some apps are free, for example and others can be expensive to purchase and maintain.

The most significant difference is that with Dynamics 365 you have the support of the world's leading software company. It integrates naturally and seamlessly with Microsoft Office applications for example, especially Excel and Outlook, promoting productivity.

And when you work with Fabric, you also have our expertise and experience to make sure your CRM solution is tailored to your precise needs - and implemented with optimum efficiency.

Ready to find the right CRM solution for tyour business? Talk to the Fabric team today.