Professional Services

Microsoft Dynamics Licensing

If you are planning to implement Dynamics 365, we are here to make the process simple. As a Microsoft Gold Partner, Fabric IT helps hundreds of companies across the UK to understand and implement the right Dynamics 365 licensing solutions depending on business needs. Why pay more than you have to? Microsoft Dynamics 365 licensing can be tailored to your requirements and simplifies the licensing of business applications.

Dynamics 365 Includes Both ERP and CRM Apps

Dynamics 365 includes more than a dozen apps each of which can address your needs for ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), and so much more.

Dynamics 365 customers license the apps that provide the best value for them. The Dynamics 365 product suite is designed to provide you with maximum flexibility and extensibility.

Because of this flexibility and rapid innovation, Dynamics 365 can adapt to fit almost any business. But it can also be hard to understand

What are the Dynamics 365 ERP Solutions?

Dynamics 365 ERP solutions focus on your accounting, manufacturing, and supply chain needs. Overall, their value to your business is to increase your automation, efficiency, control, and scalability.   There are two high-level Dynamics 365 ERP solutions to choose from, Business Central and Finance & Operations.   Dynamics 365 Business Central: an ERP solution well-suited for most small and medium-sized businesses. Lets a company start small but scale up and add functionality as their needs grow. Dynamics 365 Finance & Operations: an ERP solution well-suited for large or diversified companies. Especially used by companies with multiple lines of business, international operations, multi-currency needs, or complex discrete & process manufacturing needs. Business Central is usually best for small and medium-sized businesses, while Finance & Operations is usually best for larger companies.   Now, within Finance & Operations, there’s is more complexity. Even though most call it Finance & Operations, Microsoft now licenses it as 2 different apps:   Dynamics 365 Finance: Includes budgeting, project management, financials, and accounting for large, international companies. Dynamics 365 Supply Chain Management: Includes engineering, manufacturing, warehousing, and distribution. Excels at multi-level warehousing and complex discrete & process manufacturing. It’s still a single implementation, but you now choose whether your individual users have access to one or both apps, depending on your business processes.

What are the Microsoft Dynamics 365 CRM Apps?

There are 5 different apps within Dynamics 365 that fulfil a business’s CRM needs. These apps help your team make sales, retain customers, dispatch support when needed, and keep track of it all.   Dynamics 365 Sales: The most well-known app. It gives a 360-degree view of your interactions with prospects and customers so your team can plan and forecast your next interactions with them. It provides a single source of truth for your sales, marketing, and account management teams. Dynamics 365 Marketing: Strengthen your marketing efforts by creating nurture campaigns, calculating lead scores, and providing insights for next actions to acquire and retain customers. Dynamics 365 Customer Service: Power up your customer service team by efficiently tracking customer complaints, returns, warranty claims, SLAs & entitlements and how your team handles each of these transactions. Dynamics 365 Field Service: Great for any organization where your team conducts services offsite (for instance, at a customer’s location, or on your equipment in the field). Dynamics 365 Project Service Automation: Great for any organization providing professional services with fixed price or time & material projects (e.g., engineering, consultative services). Provides resource scheduling, time entry, and expense submissions. You can leverage any combination of these apps and integrate them with your ERP as well as Office 365. Your Microsoft Dynamics 365 partner can help you match your business processes and strategy to the best licenses for your needs.

Dynamics 365 licening... There is a App for that

Dynamics 365 is priced per app or functional area. Chances are if you work in sales you only need a sales licence, if you work in finance it is highly unlikely you need access to Marketing.

Dynamics 365 for Sales includes:
  • Sales
  • Customer Insights
  • Microsoft Relationship Sales
  • Sales Insights
  • Forms Pro
Dynamics 365 for Customer Service includes:
  • Customer Service
  • Customer Service Insights
  • Customer Insights
  • Virtual Agent for Customer Service
  • Forms Pro
Dynamics 365 for Marketing includes:
Dynamics 365 for Field Service includes: Dynamics 365 for Finance includes: Dynamics 365 for Operations includes:

Licensing solutions for each Dynamics 365 app

Licensing based on which Dynamics 365 app you choose is also important be it the Business edition which streamlines all business operations, or the enterprise edition which is specifically designed to improve the communication, business flow and ROI of medium-to-large enterprises.

Our licensing customers benefit from:

  • A tailored licensing package - save money by simply paying for the app licenses you need.
  • Access to different license types - Enjoy multiple licensing options. Either license by app or opt for role-based licensing.
  • Licensing consultancy - Microsoft Dynamics 365 is highly adaptable and so are the licensing options. Our team will work with you to ensure you’ve the right solutions for your business.
  • Flexibility - licensing requirements can change, but at Fabric IT, we take an adaptive approach to ensure the solutions work for you.