Dynamics 365

Microsoft Dynamics 365 for Field Service – work more efficiently in the field

Expertly implemented by Fabric, Microsoft Dynamics 365 for Field Service helps you to manage your workforce out in the field efficiently, enhancing customer satisfaction and productivity.

What is Dynamics 365 for Field Service?

Dynamics 365 allows you to manage your field service functions within a seamless system that unifies CRM and ERP to bring the whole business together. You can provide your workforce with information wherever they are, schedule more smartly, boost first time fix rates and keep customers informed.

Keep your workforce organised

When running your business and servicing customers depends on people travelling and working remotely, Dynamics 365 provides the team with 360 information at any location. It can also help you to provide reliable service, manage resources and inventory effectively, troubleshoot more responsively and keep customers informed and happy. Enable field workers to pass on sales opportunities too.

Talk to Fabric and we’ll ensure that your Dynamic 365 is optimally configured to the precise demands of your business.

Get it all working together

  1. Everyone connected everywhere

    Enabling you to solve problems speedily and proactively, despatch technicians only when necessary, synchronise ordering and inventory to reduce wastage too.

  2. Happier customers

    When customers experience superior service and feel that they are fully informed at every stage, they are much more likely to stay loyal and recommend you to family and friends.

  3. Work more profitably

    Schedules, inventory and ordering are optimised. Everyone’s connected with everyone and problems are fixed first time. Result: you can maximise productivity and profitability.

Talk to a Dynamic 365 expert

The Fabric team is equipped to help you enhance customer satisfaction, team effectiveness and resource efficiency with Dynamic 365 for Field Service. As Microsoft Gold Partners we have deployed hundreds of solutions for businesses throughout the UK. Talk to us today about your business objectives.