Microsoft Office 365 News, News 14 October 2019

How to Get Emails on an iPhone

An overview of the two main apps you'll need to consider when getting emails on your iPhone

Josh Kimpton, Systems Engineer, Fabric

These days, having emails on your mobile phone is becoming more and more essential. Writing a quick email on a mobile can be critical in the day to day life of an employee.

There are two ways to access emails on your iPhone which you’ll need to consider: Apple Mail App or Outlook App.

The best option for you may differ depending on the way your business and personal emails are setup. If you’re using Office 365 for any emails then the Outlook app should run better as the app was designed by Microsoft with Office 365 in mind. However, Outlook may not support all other types of mail providers and it can be tricky adding them in, especially with Gmail. This isn’t to say that your Outlook app wouldn’t support all other types of mail providers, however, you may find more functionality when using 365 with the App.

See my other blog post on how to add emails to a Samsung android phone.

Mail and Outlook App Icons on iPhone

iPhone Mail App Pros and Cons


  • Already installed
  • Easy to use with different mail providers.
  • Limited functionality makes this app simple to use.
  • Links to other Apple apps – if you use iPhone calendar then it’ll auto-create.


  • Limited functionality – Not as well integrated into Office 365
  • Can be a complex setup

iPhone Mail App Setup

To set this up, all you need to do is go to your settings icon, scroll down to ‘passwords and account’ and select this.

From here, you can see all the accounts which are assigned to your phone currently. If you select ‘add account’ and select the type of account you’d like to add. For example, if you are using an Office 365 business account, you will need to select ‘Exchange’.

Once past this mark, you will be asked for your email address and a description. Just pop in your email address along with a brief description such as “Work Emails”.

Once you have done this and selected ‘Next’ you will be asked whether you would like to ‘sign in’ or ‘configure manually’. I would suggest signing in as this will configure a lot of the settings for you. However, by configuring manually you’ll get the option to set your own sending and receiving addresses – which is done automatically using the sign-in option.

You will then be greeted with a login box where you will need to put the password in for your mail account.

Once signed in, you just need to select done in the top right corner and this will take you back to a page displaying a full list of the email accounts successfully set up in your mail app.

You should now have access to your emails within the mail application on your iPhone!

Outlook App Pros and Cons


  • More user-friendly for Office 365 users
  • Includes emails, calendar, contacts and search within the one app.
  • Lots of functionality – easier to set flagged emails, the option of having ‘focused’ inbox.


  • Not easy to add any other mail providers – Google especially
  • You have to download the app

Outlook App Setup

You will need to download this from the Google play store, it’s simply called “Outlook”.

Download and install the app then open up the application. You will be asked for an email address, enter this and select the ‘add account’ button.

The outlook app will search for the email provider and pop up with a login box for that specific provider. In this case, I am using an Office 365 account so I will be putting in my password for my account.

After you have popped this in then your account should be added, and you will be able to access your mail and calendars via the outlook application.


In conclusion, these two methods are the most popular overall between users, which one you use is entirely down to preference, personally I believe that the easiest and most advanced method is outlook, purely down to the fact that it is fully compatible with office 365 and gives the option to view calendars, contacts and other pieces of vital information.


Josh Kimpton, Systems Engineer, Fabric

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