Why not-for-profit companies choose Microsoft Dynamics 365

Backed by all the resources of Microsoft, Dynamics 365 is one of the world’s most widely used Enterprise Resource Planning (ERP) and customer relationship management (CRM) solutions, including tools for sales, customer service, marketing, and operational tasks such as managing finances and human resources.

All kinds of companies choose Dynamics 365 for one reason: because it enables them to integrate their key business functions with a single, overarching cloud-based system; see and co-ordinate all the data from across the business in one convenient place. Clearly, non-profit organisations can benefit as much as any commercial company from the extra productivity and efficiency this makes possible, but that leaves the obvious question…

Is it affordable?

The good news is that Microsoft is committed to supporting not-for-profit organisations and has a deep understanding of the sector. They know that such organisations are typically as starved of resources as they are of cash. As Justin Spelhaug, General Manager of Microsoft Philanthropies puts it “most non-governmental organizations (NGOs) lack a comprehensive digital strategy, and nearly half of non-profits say their infrastructure is barely keeping up.”

Discounts and specialist products

To help them afford Dynamics 365, Microsoft offers not-for-profit organisations a range of generous discounts. They have also created specially tailored products, such as a non-profit data schema on Dynamics 365 Common Data Service (CDS) which can accelerate innovation for not-for-profit organisations.

So how can Dynamics 365 help?

It isn’t only helpful pricing that makes Dynamics 365 an excellent option for non-profits. The package includes everything charities need to streamline and optimise their sales, service and relationships with sponsors and donors. In particular, organisations can use it to:

• Unify and ‘de-silo’ disparate systems
• Manage grants, donors and members
• Keep track of donations and outgoings
• Manage volunteers
• Integrate marketing and social media activity

Unity is strength

The bottom line is that running a non-profit is often a plate-spinning exercise, and organisations have to sometimes rely on part-time and occasional volunteers to keep things moving. This can make their operations even more fragmented and uncoordinated than commercial enterprises. When information is siloed in different departments it can be impossible to get a complete overview of how different functions are working with (or against) each other. Dynamics 365 provides that essential big picture of the entire operation, helping to minimise waste and maximise productivity and efficiency.

As a vastly experienced Microsoft Gold Partner, Fabric is perfectly placed to help not-for-profit organisations make the most of Dynamics 365.

Contact the Fabric team at any time for further details.